Our client is a discreet, high-end aesthetic clinic offering world-class treatments tailored to an elite clientele. They pride themselves on delivering an exceptional standard of service in a refined and serene environment.

They are seeking an experienced Front of House Receptionist who exudes professionalism, poise, and warmth, and is confident working within a luxury environment serving high-net-worth individuals.

This is an ongoing temporary role, starting on Monday 30th June for at least the next 3-4 weeks whilst they hire the role permanently. 

What you'll do: 

• Serve as the first point of contact for all clients, offering an impeccable and welcoming experience in person, over the phone, and via email
• Manage client bookings with discretion and efficiency 
• Ensure the reception area is pristine, elegantly presented, and always reflects the luxury standards of the clinic
• Handle confidential client information with the utmost discretion and sensitivity
• Coordinate closely with practitioners and the clinic manager to ensure smooth daily operations
• Support in the preparation and presentation of refreshments, treatment literature, and luxury amenities
• Maintain awareness of all treatments and products offered to confidently assist with client enquiries
• Build strong, trusted relationships with returning clients and VIP guests

Who you are: 

• Minimum 2+ years’ experience in a front of house or receptionist role within a luxury clinic, five-star hospitality, private members’ club, or high-end retail
• Exceptionally well-presented
• Confident, articulate, and calm under pressure with outstanding communication and interpersonal skills
• Experience working with UHNW or VIP clientele and understanding of their expectations
• Strong organisational skills and high attention to detail
• Proficient in booking systems, email etiquette, and basic administrative duties

REF: JC100909