Director of Hospitality

6 days a week

Salary: 30,000 AED – 35,000 AED

Location: Abu Dhabi

Accommodation: Live-in or live-out options available

Position Overview

The Director of Hospitality is a senior yet highly hands-on leadership role that builds upon the responsibilities of a Chief Stewardess while extending across multiple environments and properties. The position requires a service-led professional who is fully operational and guest-facing, spending approximately 70% of their time onboard and 30% across off-board or hosted environments. This is not a desk-based role; the Director of Hospitality is expected to lead from the front, actively delivering service and setting standards through daily involvement.

Key Responsibilities

1. Interior Quality, Housekeeping Operations & Guest Presentation

Overall accountability for interior condition, cleanliness, and presentation standards.

• Develop, implement, and maintain SOPs covering cleaning routines, interior set-ups, and laundry and wardrobe care.
• Supervise detailing of guest areas, crew spaces, and all laundry operations.
• Maintain specialist knowledge of luxury and delicate materials and their appropriate care.
• Oversee guest wardrobe organization and clothing maintenance.

2. Hospitality Service & Guest Experience

• Serve as the primary ambassador for hospitality and interior service.
• Personally deliver and oversee exceptional service for dining, beverages, and private events.
• Lead service execution, including wine service, cocktail preparation, tablescapes, and themed or bespoke experiences.
• Handle guest feedback and sensitive matters with professionalism and discretion.
• Provide concierge-level support, including itinerary planning and reservations.
• Maintain and regularly update detailed guest preference profiles.

3. Inventory, Provisioning & Financial Oversight

• Manage all hospitality-related inventories, including uniforms, provisions, beverages, cleaning supplies, and interior items.
• Oversee provisioning for crew, guests, and hospitality operations.
• Demonstrate strong cost awareness, budget tracking, and financial accountability.
• Maintain structured job lists and operational schedules.

4. Leadership, Training & Team Culture

• Lead hospitality and interior teams across vessel and property environments.
• Act as a central point of coordination between departments.
• Establish service benchmarks and ensure consistent performance excellence.
• Design and deliver training programs to support skills development and service standards.
• Foster a supportive, professional team culture while maintaining boundaries and discretion.
• Manage schedules and service coverage requirements.

5. Multi-Location & Enterprise-Level Hospitality Oversight

• Ensure consistent hospitality standards across vessels, residences, and hosted events within the UAE.
• Provide on-site hospitality support during private events at family residences.
• Travel within the UAE as required to support operations and guests.
• Operate with a high level of autonomy, reporting to the PA to the Principal.

Candidate Profile

This role suits a highly hands-on hospitality professional who thrives in UHNW environments and enjoys being operationally involved in service delivery. The successful candidate is detail-driven, calm under pressure, and comfortable balancing leadership responsibilities with daily execution. They understand that excellence is achieved through presence, consistency, and leading by example.

Qualifications & Experience

• Extensive experience as a stewardess, with a strong yacht or day-boat background (essential).
• Proven exposure to UHNW clients and environments.
• Advanced knowledge of food service, wine, beverages, and hospitality standards.
• Fluency in English and strong digital literacy.
• Excellent communication, interpersonal, and problem-solving skills.
• High levels of discretion, emotional intelligence, and professionalism.
• Basic first-aid competency.
• Comfortable working independently in a trusted, long-term position.

Accommodation

• Live-in or live-out options available