About the Role:

We are recruiting a Credit Collection Officer on behalf of a leading real estate group with a diversified commercial and residential property portfolio.

This role is integral to the effective management of credit control and collections, supporting strong cash flow, regulatory compliance, and risk mitigation across the portfolio.

Key Responsibilities:

• Manage the end-to-end accounts receivable function, ensuring timely collections and accurate account reconciliation.

• Monitor customer accounts and proactively follow up on outstanding and overdue balances.

• Prepare and issue statements of account to tenants and customers.

• Conduct collection activities via phone, email, and other appropriate communication channels.

• Produce weekly aging, collections, and performance reports, incorporating customer feedback where relevant.

• Prepare ad-hoc financial and collections reports as requested by management.

• Analyze receivables data to identify trends, potential risks, and opportunities for process improvement.

• Receive, review, and validate commission invoices from external brokers and agencies.

• Verify commission eligibility and calculations in line with agreed terms and criteria.

• Ensure commission invoices are complete and accurate prior to processing.

• Process commission payments in a timely manner and in accordance with internal policies.

• Investigate and resolve commission-related discrepancies and queries.

• Manage payments to third-party agents in line with contractual agreements.

• Review VAT documentation and ensure compliance with FTA regulations on all tax invoices.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related discipline.

• Minimum of 3 years’ experience in a Credit or Collections role within the real estate sector.

• Strong understanding of commercial and residential real estate operations and transactions.

• Fluent in Persian and proficient in English (written and spoken).

• Strong analytical, communication, and negotiation skills.

• Highly organised, with the ability to manage multiple accounts and meet collection targets with accuracy and professionalism.

REF: TG149488