Operations Manager
Job Description
Operations Manager (Storage industry)
Dubai Investment Park
Full-Time | On-Site
Salary: AED 15,000 – 22,000 per month
Important: We are seeking candidates with experience in self-storage or similar asset-based logistics environments applicants must also be based in Dubai to be considered for this role.
A fast-growing startup with a strong and established presence in the UK is preparing to launch its innovative storage model in Dubai in Q2 2026. We are seeking an Operations Manager to join at launch phase and play a key role in building and scaling the UAE operation.
This is an opportunity to work directly alongside the Founder in a high-impact, hands-on environment as the business grows from early-stage launch to scale.
About the Business
The company is redefining the traditional self-storage model by delivering storage pods directly to customers’ homes or offices, collecting them once loaded, and storing them securely in a central warehouse facility. Customers manage everything online, creating a seamless and convenient experience.
The Role
This is a hands-on operational leadership position. Initially, you will manage a small operations team and oversee daily execution across logistics, customer coordination, and warehouse management. As the business grows, the team reporting to you will expand.
Key responsibilities include:
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Managing customer enquiries via phone and email
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Overseeing warehouse inventory and pod tracking
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Coordinating deliveries and collections to ensure on-time service
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Managing and supervising operations staff
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Providing daily performance updates to the Founder
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Building structured processes and improving operational efficiency
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Supporting hiring and scaling of the operations team as demand grows
This role requires someone comfortable rolling up their sleeves and operating in a startup environment.
Candidate Profile
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4+ years’ experience in operations, logistics, warehousing, or last-mile delivery
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Experience managing teams in Dubai
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Self-starter with strong accountability and ownership mindset
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Excellent written and verbal English communication skills
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Strong organisational and time management ability
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Comfortable working closely with senior leadership in a growing business
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Available to work 5 days per week from Dubai Investment Park
REF:CH159190