Reception & Office Manager

West End London

Salary: £50,000 + Benefits

Hours: 9am – 5pm

Working Pattern: 5 days in Office

An exciting opportunity has arisen for an experienced Reception & Office Manager to join a highly successful, international professional services firm based in the heart of Central London. This is a pivotal role for someone who takes pride in creating an exceptional workplace experience and thrives in a hands-on, people-focused environment. Acting as the face of the business, you will oversee front-of-house operations while ensuring the office runs smoothly, efficiently and to the highest standards.

Working closely with senior stakeholders, employees and external suppliers, you will play a key role in fostering a professional, welcoming and well-organised office environment.

The Role

This is a varied position combining reception management, office operations, facilities coordination, employee engagement and health & safety responsibilities.

Key responsibilities will include:

Reception & Front of House

• Acting as the first point of contact for all visitors, clients and guests
• Delivering a professional and welcoming front-of-house experience
• Managing meeting room bookings, set-up and hospitality requirements
• Coordinating catering for meetings and events
• Overseeing post, couriers and deliveries
• Ensuring reception and communal areas are maintained to an exceptional standard

Office & Facilities Management

• Managing the day-to-day operations of a busy office environment
• Liaising with landlords, building management and contractors
• Coordinating office maintenance, repairs and workplace improvements
• Managing office supplies, stationery, kitchen provisions and equipment
• Supporting office moves, workspace planning and onboarding logistics
• Identifying opportunities to enhance workplace efficiency and employee experience

Vendor & Supplier Management

• Managing relationships with external suppliers and service providers
• Monitoring service levels and vendor performance
• Coordinating contract renewals and supplier reviews
• Maintaining accurate records and ensuring value for money across services

Employee Experience & Events

• Planning and coordinating internal events and employee engagement initiatives
• Organising seasonal celebrations, team-building activities and company events
• Supporting company-wide meetings, presentations and town halls
• Helping to foster a positive and collaborative office culture

Health & Safety & Compliance

• Acting as the office Health & Safety lead
• Coordinating workplace risk assessments and compliance activities
• Managing fire safety procedures, drills and emergency protocols
• Maintaining workplace safety records and documentation
• Supporting wellbeing initiatives and workplace best practice

About You

The successful candidate will be a confident, proactive and highly organised individual who enjoys being at the centre of a busy office environment.

You will have:

• Previous experience within Office Management, Facilities Management, Workplace Experience or a similar role
• Experience overseeing reception and front-of-house operations
• Strong knowledge of workplace health & safety and office compliance
• Experience coordinating events and employee engagement initiatives
• Excellent organisational and multitasking skills
• Strong communication and stakeholder management abilities
• A hands-on, service-focused approach
• Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint

If you are a personable, proactive and detail-oriented Office Manager who enjoys creating exceptional workplace experiences, we would love to hear from you.

Please apply now!

REF: OE193273