Style Advisor (3-Month Contract) – Geneva, Switzerland

Tiger Recruitment are seeking an enthusiastic and customer-focused Style Advisor to join a luxury fashion retailer on a 3-month contract in Geneva, Switzerland.

This is an exciting opportunity for a passionate retail professional with experience in luxury fashion or premium retail environments. The successful candidate will play a key role in delivering an exceptional customer experience, building lasting client relationships, and representing the brand to the highest standard in a fast-paced retail setting.

Key Responsibilities:

• Deliver an outstanding customer experience through professional, personalised service.

• Build strong, long-lasting relationships with clients and provide expert styling advice.

• Conduct personal styling sessions with confidence, offering outfit recommendations tailored to customer needs.

• Demonstrate excellent product knowledge and continually develop an understanding of new collections and trends.

• Support customers by identifying alternative products, sourcing items from other stores, or facilitating online orders where required.

• Process sales transactions, refunds, and telephone orders accurately and confidentially.

• Ensure compliance with GDPR and company policies when handling customer information.

• Maintain high standards of visual merchandising, housekeeping, and overall store presentation.

• Replenish stock, assist with deliveries, stock recalls, and inventory management.

• Support opening and closing procedures as required.

• Escalate customer concerns appropriately to the management team.

• Promote a collaborative "one business" approach and contribute positively to the wider retail team.

• Adhere to company health and safety procedures and maintain a safe working environment.

Candidate Profile:

Essential:

• Previous experience within luxury retail, premium retail, or a fast-paced customer service environment.

• Passion for fashion and delivering exceptional customer service.

• Strong interpersonal and communication skills.

• Ability to build rapport and develop long-term customer relationships.

• Confident providing styling advice and product recommendations.

• Comfortable working in a fast-paced, high-volume retail environment.

• Flexible to work across a seven-day rota, including weekends and varied shift patterns.

• Professional presentation with the ability to represent the brand at all times.

• Excellent organisational skills and attention to detail.

Personal Qualities:

The ideal candidate will be energetic, personable, and service-driven, with a genuine passion for fashion and luxury retail. They will thrive in a collaborative team environment, demonstrate initiative, and consistently deliver an authentic and memorable customer experience while maintaining the highest standards of professionalism.

Position Details:

• Location: Geneva, Switzerland

• Contract: Full-time, 3-month fixed-term contract

This position is ideal for professionals with backgrounds in Luxury Retail, Fashion Retail, Personal Styling, Client Advising, or Premium Customer Service who are looking to join a leading luxury brand in a dynamic retail environment.

Job ref: 195161