PMO Manager

City of London | Hybrid (4 Days Office / 1 Day WFH) | £40k - £45k (DOE) + Excellent Benefits

We are partnering with an innovative AI consultancy in the heart of the City of London to recruit a PMO Manager. Joining a creative, ambitious, and collaborative team, you'll play a pivotal role in supporting business operations, driving process improvements, and ensuring the smooth running of the PMO function as the company continues its exciting growth journey.

This is an excellent opportunity for someone who enjoys building structure, improving processes, and working within a fast-paced, entrepreneurial environment where no two days are the same.

The Role

Reporting into senior leadership, you will take ownership of key operational processes across the PMO function, ensuring people operations, compliance, reporting, and internal processes are delivered efficiently and to a consistently high standard. As the business scales, you will have the opportunity to shape and enhance processes, implementing best practice and supporting the continued development of the organisation.

Key Responsibilities

• Take ownership of the day-to-day operations of the PMO, ensuring key business processes are delivered efficiently and consistently.

• Manage and continually improve operational workflows, identifying opportunities to streamline processes as the business grows.

• Maintain accurate records across business systems, including BambooHR and Microsoft 365, ensuring information remains organised, compliant, and up to date.

• Oversee compliance activities, monitoring mandatory requirements, maintaining documentation, and ensuring deadlines are met.

• Coordinate employee development processes, including review cycles, documentation, action plans, and ongoing learning initiatives.

• Support the planning and delivery of staff engagement initiatives, helping to foster a positive and collaborative workplace culture.

• Manage internal communications relating to people and PMO updates, ensuring messaging is timely, consistent, and engaging.

• Coordinate wider operational support activities across the business, ensuring processes are followed and delivered to a high standard.

• Produce reports, monitor key performance metrics, identify potential risks, and provide senior stakeholders with clear visibility of operational progress.

• Work closely with leadership to implement improvements that support the continued growth and success of the business.

About You

• Previous experience within PMO, people operations, HR operations, business operations, or a similar operational management role.

• A highly organised individual with exceptional attention to detail and the ability to manage multiple priorities.

• Confident improving processes and implementing new ways of working within a growing business.

• Strong communication and stakeholder management skills, with the ability to build relationships at all levels.

• Comfortable working within a fast-paced, entrepreneurial, and high-performing environment.

• A proactive, resilient, and ambitious approach, with a genuine desire to contribute to business growth.

• High levels of professionalism, accuracy, and pride in producing high-quality work.

• Strong Microsoft Office skills, with experience using systems such as BambooHR, Microsoft 365, or similar platforms being advantageous.

Benefits

• Hybrid working (4 days in the office, 1 day working from home).

• 27 days' annual leave plus bank holidays.

• Private medical insurance.

• Dental cover.

• Discretionary annual bonus.

• The opportunity to join a creative, innovative AI consultancy at an exciting stage of growth, with genuine opportunities for career progression.

This is a fantastic opportunity for a Project Management Officer looking to take the next step within a modern, innovative organisation where no two days are the same.

If this sounds like the perfect role for you, please apply below. 

REF: OE199044