Overview:
We are currently seeking an exceptional House Manager for a prestigious private residence in Dubai. This is a senior-level opportunity for an experienced professional who understands what it takes to operate a private residence to 5-star hotel standards and has a strong background working with UHNWI principals. The client is looking for someone who will run the property as if it were a world-class 5-star hotel, hands-on, discreet, and proactive, ensuring every detail, from service delivery to presentation and operations, is maintained to the highest possible standard while anticipating the needs of the family.

Key Responsibilities:

• Take full ownership of the property and its day-to-day operations, running the residence to 5-star hotel standards.
• Recruit, train, supervise, and manage household staff, including creating and overseeing rotas and schedules.
• Maintain household standards, including cleanliness, presentation, and upkeep of all rooms and communal areas.
• Manage household budgets, expenses, and petty cash, providing regular financial reporting to the family or family office.
• Oversee inventory, purchasing, and stock management for household supplies and consumables.
• Coordinate property maintenance, liaising with contractors, tradespeople, and external vendors as required.
• Plan and oversee entertaining, events, and guest preparation, ensuring every detail is managed to a high standard.
• Anticipate the needs of the household and principals, resolving issues proactively before they arise.
• Maintain strict confidentiality and discretion at all times regarding the family's affairs and household matters.
• Work closely with the family office, personal assistants, and other household staff to ensure aligned and efficient operations.

Requirements:

• UAE experience is essential.
• Proven UHNWI/private household experience.
• Strong understanding of 5-star luxury hospitality standards.
• Strong leadership and staff management skills, with experience recruiting, training, and supervising household teams.
• Able to take full ownership of the property and its daily operations.
• Proactive and forward-thinking, with the ability to anticipate needs.
• Excellent organisational skills with the ability to manage multiple priorities and a fast-moving household.
• Exceptional attention to detail and high standards of service.
• Discreet, polished and confident when dealing with principals, guests and staff.
• A problem-solver who is always thinking ahead rather than waiting to be instructed.
• Strong budgeting and financial management skills.
• Excellent communication skills and the ability to build strong working relationships with the family, family office, and household staff.
• Flexible and willing to work evenings, weekends, or extended hours when required by the household's needs.