Executive Assistant & Office Manager

New York City | Full-Time, In-Office
$130,000–$180,000 + Generous Bonus + Benefits

A highly successful, high-growth fintech startup is seeking an exceptional Executive Assistant & Office Manager to support its senior leadership alongside taking ownership of the day-to-day running of its New York City office.

This is a high-visibility, high-trust position at the heart of a fast-moving and ambitious business. The successful candidate will combine first-class executive support skills with a genuine ownership mentality, ensuring both the leadership team and wider office operate seamlessly.

We are looking for someone who is exceptionally organized, proactive, resourceful, and naturally service-oriented. You will anticipate what needs to happen before being asked, solve problems from start to finish, and take pride in creating an office environment that is polished, efficient, and somewhere people genuinely enjoy working.

This is not a traditional 9-to-5 support role. The business operates at startup pace, and the successful candidate will be comfortable with changing priorities, occasional longer hours, and a role where very little falls outside their remit.

The Role

Working closely with the leadership team, you will provide high-level administrative support while owning the operational experience of the NYC office.

Executive Support

• Provide seamless administrative support to senior leadership, including complex scheduling, travel arrangements, and expense management

• Anticipate priorities and ensure executives are prepared for meetings, travel, and key commitments

• Handle highly confidential and commercially sensitive information with absolute discretion

• Coordinate meetings and events from start to finish, including rooms, catering, A/V, agendas, guest access, and supporting materials

• Take ownership of ad hoc projects and operational priorities as the company continues to scale

Office Management & Operations

• Take full ownership of the day-to-day running and presentation of the NYC office

• Maintain an exceptionally high standard across the workplace, ensuring it is always organized, well-stocked, welcoming, and guest-ready

• Manage office supplies, equipment, technology, and inventory proactively

• Act as the primary point of contact for building management, facilities, maintenance, and other office-related requirements

• Manage meeting rooms, office calendars, hot desks, and space planning

• Oversee mail, couriers, deliveries, filing, and general office administration

• Own and track the office budget, providing clear monthly reporting to Finance

Vendors & Suppliers

• Source, negotiate, and manage relationships with vendors across areas including technology, furniture, catering, cleaning, security, and facilities

• Review contracts, monitor renewal dates, manage costs, and identify opportunities to improve service or value

• Process invoices and expenses in partnership with Finance

• Build a strong network of trusted NYC suppliers capable of supporting a rapidly growing organization

Team Experience & Culture

• Create a first-class experience for employees, candidates, clients, and visitors

• Own the operational side of employee onboarding, including IT equipment, desk setup, office access, and welcome materials

• Plan and execute team lunches, company events, quarterly offsites, holiday celebrations, and other social initiatives

• Help build and maintain a thoughtful, inclusive office culture

• Bring energy, warmth, and attention to detail to the employee experience

About You

You will ideally have 2+ years of experience supporting a founder, CEO, or senior executive within a high-growth startup, fintech, technology, AI, crypto, or similarly fast-paced entrepreneurial environment.

You will also bring:

• Exceptional organizational and prioritization skills, with the ability to manage multiple competing demands

• A genuine “no task is beneath me” mentality and examples of taking ownership of problems through to resolution

• Strong executive support capabilities combined with hands-on office or operational experience

• Experience managing vendors, suppliers, contracts, and budgets

• Excellent judgment and absolute discretion when dealing with sensitive information

• Strong written and verbal communication skills

• An exceptionally high bar for quality and attention to detail

• Resourcefulness and the ability to find solutions quickly without requiring significant direction

• Strong knowledge of New York City and confidence navigating Manhattan's vendor and supplier landscape

• A naturally warm, professional, and people-oriented approach

• The resilience and adaptability to thrive within a rapidly scaling business

• Genuine curiosity about fintech, technology, crypto, or the wider innovation ecosystem

Above all, you will be someone who takes ownership. You notice what needs doing, act before problems escalate, and derive satisfaction from making both executives and teams more effective.