Position Summary

My client is seeking an experienced and highly organized Business Operations Director to lead and manage the administrative operations for their KSA office and Regional Headquarters (RHQ). The ideal candidate will have a proven track record in a similar role within a professional services environment, preferably in a law firm. This role requires a strategic thinker with excellent leadership, organizational and communication skills to support the firm's growth, strategic initiatives and operational efficiency. 

Duties & Responsibilities:

• Oversees the business and operational functions of the KSA office and Regional Headquarters (RHQ)
• Collaborates with the Regional Managing Shareholder, Chief Operating Officer, Chief Talent Officer and Chief Financial Officers to ensure sound business practices, facilitative management, and a collaborative and high-performance culture
• Partners with the Chief Talent Officer to attract, retain, and develop attorneys and professional staff. Ensures compliance with local labour laws and firm policies
• Continually reviews staffing levels to maintain effective staffing ratios and utilization 
• Coordinates with the Professional Development team to implement training and development programs to enhance attorney and staff skills and career growth
• Provides strategic and operational leadership for the KSA administrative teams. Coordinates with global administrative leadership (Operations, Finance, Revenue Management, Talent Services, Recruiting, Marketing, Technology) to provide the highest levels of client service and troubleshoot day to day issues
• Routinely prepares officewide communications and policies, monitors adherence, and consistently and practically enforces compliance with local and firm policies and procedures
• Oversees the accounting/finance/revenue management functions of the office. Develops and manages office budget and monitors financial performance
• Assists the Regional Managing Shareholder with the facilitation of the annual attorney review and compensation process. Directs the annual staff review and compensation process
• Assists with integrating new attorneys and staff into the firm, including lateral Shareholders. Coordinates with departing attorneys and firm administrative teams on exit procedures and protocols
• Manages office facilities, including maintenance, security and space planning. Oversees expansion and renovation efforts
• Liaises with various KSA ministries such as foreign affairs, economy, technology, human resources and education

Skills & Competencies:

• Business acumen must include uncompromising integrity, sound leadership experience, and the ability to effectively manage change
• Willingness and ability to adapt leadership, management and communication styles based on the situation, audience, and cultural needs
• Highly organized with strong attention to detail
• Superb interpersonal and communication skills (verbal and written) and polished professional demeanour and presentation
• Takes initiative and uses good judgment; excellent listening and follow-up skills
• Analytical with strong problem-solving and decision-making skills 
• Ability to analyze and apply financial data and reporting in a dynamic business environment 
• Proven success in collaborating, influencing and communicating effectively with senior leadership and staff, including presenting ideas in a clear, succinct manner
• Highly motivated with the ability to manage multiple priorities, deliver on-time work products, and move projects along with minimal prompts 
• Ability to adapt to a fast-paced, high-pressure environment to achieve business goals and objectives
• Handle confidential information with discretion

Qualifications & Prior Experience:

• Bachelor’s degree in business, organization development, human resources, or related field required
• Minimum of 10 years of experience in a management or leadership position in a professional services organization
•  Experience in liaising with various UAE ministries is essential
• Comprehensive business experience in human resources, accounting, finance, marketing, technology, and facilities management
• Proficiency with Windows-based software and Microsoft Office Suite, including Word, Excel, and Outlook
• Exceptional computer skills with the ability to learn new software applications quickly
• Fluency in English and Arabic is a must

SALARY SAR 50,000 - 60,000 per month 

REF: ZC67483