A fantastic opportunity has arisen for a warm and dynamic Account Manager to join a thriving technology firm in the education sector, based in Central London. This exciting role offers the chance to make a real impact while working alongside dedicated industry professionals. The position is hybrid, with the flexibility to work from home for two days a week. If this sounds like the perfect fit for you,  please feel free to apply above.

What you will do:

• Act as the primary point of contact for all customer account management activities
• Identify and explore commercial opportunities to drive growth with customers
• Build and nurture strong, long-term relationships with schools, ensuring high levels of satisfaction and success
• Manage a seamless and efficient onboarding process for new clients
• Handle and resolve complex client requests and issues as they arise
• Gather and share feedback from client with relevant internal teams

Key Qualifications:

• Strong communication skills, both written and verbal, with a professional and approachable manner.
• Confidence in managing relationships with senior stakeholders
• High attention to detail and the ability to manage confidential data sensitively and efficiently.
• A keen interest in learning about educational content and practices
• Strong analytical skills with an aptitude for working with data
• Passionate about making a positive impact on educational outcomes

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