***OPEN TO CANDIDATES OUTSIDE KSA

We are seeking a highly skilled and experienced Service Supervisor to oversee daily operations on the shop floor. The ideal candidate will lead a team to ensure smooth, safe, and efficient service operations while maintaining high-quality standards. This role requires strong leadership, technical expertise, and a customer-focused approach.

Key Responsibilities:

• Manage and oversee daily service team operations, ensuring efficiency and safety.
• Guide and support technicians, addressing technical escalations promptly.
• Work cross-functionally to improve safety, productivity, and process efficiency.
• Assign tasks, manage workloads, and provide mentorship to team members.
• Plan and coordinate service jobs while ensuring quality and timeliness.
• Maintain effective communication with customers, resolving issues proactively.
• Collaborate with the parts team to ensure availability of required components.
• Implement and uphold 5S workplace organization standards.
• Drive process and quality improvements with a Right First Time focus.

Requirements:

• Degree in Electrical Engineering.
• 8 to 10 years of relevant experience in a similar role, with team leadership experience.
• Strong background in system controllers (PCC, DMC) and synchronization.
• Excellent ability to build customer relationships and provide customer-centric solutions.
• Strong decision-making and conflict management skills.
• Proficiency in Microsoft Office and general computer applications.

REF: FL V-83274