Position - Specialist, Employee Engagement

MAJOR FUNCTIONS

Must be Arabic speaker.

20,000-25,000 Per Month

Develop and implement an employee engagement strategy that is aligned with Clients organisational needs and objectives. Create, implement and continuously improve employee engagement strategies that enhance the employee experience and create a healthy and positive work culture. Supports the development and implementation of HR policies, processes and systems. Responsible for internal HR communications and employee-centric company events, team-building events, townhalls and gatherings. Reports to the Head of Employee Engagement and communicates with the company Directors and Senior Managers when required.

ESSENTIAL FUNCTIONS

Employee Engagement

• Designs and implements an employee relations strategy and maintains related policies and procedures, including employee handbook and employment agreement. Ensures compliance with government and legal regulations.
• Organises and directs daily employee relations matters and related activities such as managing employee’s leave/sick forms and conducting exit interviews.
• Prepares and circulates internal memos and company announcements (e.g. public holidays and working hours).
• Manages employees’ expense reports (e.g. annual ticket, school fees, municipality parking and UAE ID) and maintains related documents in employees’ personal files.
• Coordinates all employee relations and HR-related matters with the company Branch offices in London, Baghdad and Erbil.
• Manage the onboarding process for new employees by explaining issues relating to the company policies, medical insurance compensation and benefits schemes and any other relevant matters.
• Provides guidance and advice to all staff on company policies and procedures, legal requirements and government regulations.
• Creates and maintains personal files and folders for all employees and ensures the confidentiality of information.
• Determine the best ways to engage employees, such as recognition programs, well being programs and activities etc.
• Help managers develop plans to improve employee engagement through one-on-one meetings with employees, focus groups, workshops, or other methods
• Supporting the development and delivery of internal communication plans and materials.
• Developing and delivering the organization’s internal communication strategy, planning and calendar of activity, supporting us in increasing levels of employee engagement.
• Work with the communications department to ensure proactive internal communications and engagement – via the intranet, regular e-newsletters, employee surveys or any other such channels etc.
• Handle employee complaints in a confidential and professional manner
• Acts as a reference point for all employees to address their concerns and problems.
• Assists in the resolution of disciplinary and grievance cases (e.g. acting as an arbitrator between the employees and their direct manager/supervisor) Conducting exit interviews with departing employees to gather information about why they are leaving the company and how to improve retention rates

HR Policy Development, Support and Implementation

• Supports the development, implementation and continuous improvement of HR policies, processes and systems for the entire company
• Participates in the formation of specific HR policies especially those relating to employee relations

Social Gatherings and Events

• Responsible for all company events and social gatherings relating to employees
• Organize and facilitate team-building activities at a company level as well as at a department level.
• Liaises and negotiates with event providers and hotels to get the best possible rates for the company social gatherings and special occasions.

Administration Responsibilities

• Coordinates with ADMIN staff regarding issues such as accommodation, transportation, hotel and travel arrangements to ensure staff or visitor needs are addressed properly.

Continuous Development of Position

• Conducts research on employee relations practices and legislation framework and keeps up to date with all HR trends and patterns. Recommends subsequent strategies and plans.
• Network with similar organizations to identify best practices, evaluate and propose them to the HR Director.

REQUIRED MINIMUM QUALIFICATION & EXPERIENCE:

• Degree in Business Management and or/Human Resources. An MBA from a top tier university is an added advantage.
• 8-10 years of broad HR experience, preferably within Oil & Gas.
• Must be Arabic speaker.

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