Customer Services Administrator - German speaking

Dublin
12-03-2025
Job Type
Permanent
Emp Type
Full Time
Industry
Financial Services
Division
Business Support, Finance and Accounting
Job Title
Data Entry, Compliance Assistant, Compliance/Risk Analyst, Financial Associate
Salary Type
Annual
Job ID
85427

Job Description

Financial Services Administrator – German speaking
Dublin, Ireland
Full Time, Permanent
 
 
On behalf of a global Insurance group, we are looking for a German speaking Operations Administrator to join their Client Services & Administration Team where you will be responsible for executing the day to day operational requirements of the business.
 
WHAT YOU'LL DO
  • Process any type of transaction at policy level (i.e., New Business, Switches, Surrenders).
  • Manage policy lifecycle from onboarding to day-to-day BAU requests related to the Swiss portfolio.
  • Liaise with Asset Managers, Custodian Banks and Intermediaries to ensure that client expectations are met and transactions are executed in time manner.
  • Entry data to produce business forms.
  • Adhere to SLAs when managing transactions.
  • Conduct due-diligence steps along all transactions received according to Compliance guidelines.
  • Verify and send orders to stakeholders and execute payments instructions.
  • Review and prepare procedures for documents required by Custodian Banks and Asset Managers.
  • Produce and send transaction confirmation letters and valuation statements to clients and Intermediaries.
  • Produce and use business reports for business analysis when required.
  • Work efficiently to manage workload within a fast-paced environment.
 
 
WHO YOU ARE
  • A minimum of 2 Years’ experience in Operations of Financial Institutions, Brokerage or Life Insurance is desirable.
  • Knowledge in financial-banking environment and well informed about its operativity
  • Proficiency in German and English is required; additional languages are a plus
  • Strong knowledge on Word, Excel and PowerPoint.
  • Attention to details is a crucial skill for the role.
  • Excellent organisational skills.
  • Excellent communication skills across all formats (verbal and written), supporting effective internal collaboration and fostering strong professional relationships with business partners.
 
For this position, we can only consider Swiss nationals, EU/ EFTA citizens or professionals possessing a valid work permit.
Tiger Recruitment is B Corp Certified, which means that we've been verified as meeting B Lab's high standards for social and environmental impact.
 
REF: JL85427