Operations Manager

We are seeking an agile Operations Manager to join a large, well-recognised organisation based in Central London. This role will be responsible for the day-to-day running of the front-of-house for a new site, including management of reception staff. The role will suit a highly organised individual with a positive attitude, professional approach, and outstanding customer service skills.

Location: London (Central)

Permanent, Full-time

Salary: £35K

WHAT YOU’LL DO

The key responsibilities of this role will include:

• Oversee the smooth running of the reception area, ensuring a welcoming environment and exceptional customer service
• Management of reception staff, including training and ongoing performance management
• Support leadership team with budget tracking and cost control
• Liaise with third-party facilities providers to coordinate building maintenance, fire testing and security requirements
• Support and collborate the broader organisation on adhoc projects where required

WHO YOU ARE

This role will suit a highly organised individual, with strong time management skills and ability to multitask effectively. You will have:

• Previous experience managing a busy front-of-house role
• Oustanding approach to high-quality customer service
• Strong capability to lead and inspire a large team
• Excellent organisational skills, with high attention to detail and ability to prioritise effectively
• Outstanding communication skills with ability to liaise across various levels
• Proactive and intuitive approach, with agility to problem solve efficiently and discreetly

THE BENEFITS

The role comes is with an incredible organisation that provides great benefits. The office is ideally located in Central London. This is a full-time permanent role.

Tiger Recruitment is B Corp Certified, which means that we've been verified as meeting B Lab's high standards for social and environmental impact.

REF: AK91631