Operations Manager

My client are seeking a dynamic and experienced Operations Manager to oversee the operational running of their head office in London - they are a fast-paced professional services company. This newly created role reporting directly to the Operations Director and will have strategic oversight across the London and Europe offices - they are keen to make this the go-to place to work!

Salary: £70-85k DOE

Location: West End, London

Working Hours: 5 days in the office, 8.30am - 5.30pm

Years of experience: 10+ years

Role overview:

• Manage and lead the operations for a large professional services firm who are driving for a top workplace experience.
• Oversee vendors and contracts, ensuring service quality and budget adherence.
• Manage a team of 3, ensuring everyone is aware of their duties, and work very closely with Senior Management and the Operations Director.
• Balance strategic and hands-on management across both hard and soft facilities.

Key responsibilities:

• Manage workplace operations - including hard and soft facilities services, vendor relationships, reception desks, internal events and budgets.
• Monitor and optimise office space and services.
• Project management.
• Maintain a strong onsite presence and be approachable.
• Present ideas and solutions confidently and clearly to senior directors and stakeholders.
• Drive continuous improvements across London and Europe - working with operations teams in other offices.

Skills and experience:

• 10+ years’ experience within a senior operational role, within a large organisation.
• Senior manager or director level experience, ideally managing multiple large office environments.
• Confident and clear communicator with the ability to present concisely and professionally, while maintaining a friendly, approachable office presence in a fun team environment.
• Confident, career-driven leader who thrives in a busy setting.
• Happy with data and ideally degree educated.
  

REF: AD96157