Overview:
We are seeking a highly polished, discreet, and service-oriented Butler to deliver an exceptional standard of hospitality within a private residence. The successful candidate will provide personalised service tailored to the Principal's lifestyle, ensuring the smooth day-to-day operation of the household while anticipating needs with professionalism, discretion, and meticulous attention to detail.

Working closely with the wider household team, the Butler will coordinate service delivery, oversee formal and informal hospitality, manage wardrobe and travel requirements, and maintain the highest standards of presentation, etiquette, and guest experience.

Key Responsibilities:

Personal Service & Household Operations

• Provide personalised service tailored to the Principal's individual preferences and daily requirements.
• Coordinate closely with the housekeeping team, private chef, chauffeurs, and other household staff to ensure seamless daily operations.
• Anticipate the Principal's needs and proactively manage requests with discretion and professionalism.
• Maintain the highest standards of confidentiality, etiquette, and personalised service at all times.

Hospitality & Guest Services

• Coordinate all front-of-house activities, including guest arrivals and departures, concierge services, and overall household presentation.
• Plan menus in collaboration with the private chef and oversee meal preparation, formal and informal table settings, and food and beverage service for the Principal, family, and guests.
• Organise and deliver exceptional service during private dinners, receptions, family gatherings, and special events.
• Provide valet services, including packing and unpacking luggage, wardrobe preparation, and guest assistance.

Wardrobe & Travel Management

• Manage the Principal's wardrobe, ensuring clothing is organised, maintained, inventoried, cleaned, pressed, and presented to the highest standard.
• Coordinate travel arrangements and itineraries, ensuring seamless travel experiences for the Principal and family.
• Prepare, pack, unpack, and organise luggage before and after travel while managing all travel-related logistics.

Household Coordination

• Liaise with household staff, contractors, suppliers, and external service providers to ensure efficient household operations.
• Oversee the care and maintenance of luxury furnishings, artwork, silverware, fine China, linens, and other valuable household assets.
• Monitor household presentation and ensure all areas consistently meet luxury hospitality standards.
• Develop and maintain household service standards, operating procedures, and best practices.

Team Leadership

• Train, mentor, and support household staff to maintain exceptional service standards, etiquette, and professionalism.
• Foster a collaborative, service-focused environment across the household team.

Requirements:

• Minimum 3–5 years' experience as a Butler within a luxury private residence, VIP household, private estate, or five-star hospitality environment.
• Formal Butler or Hospitality qualification from a recognised Butler Academy or Hotel Management School is preferred.
• Advanced knowledge of luxury service standards, fine dining, international cuisines, formal etiquette, and household protocols.
• Excellent organisational, planning, and time management skills.
• Strong leadership skills with experience supervising and coordinating household staff.
• Exceptional attention to detail and the ability to anticipate needs before they arise.
• Professional, flexible, and adaptable with outstanding communication and interpersonal skills.
• Able to maintain complete discretion, confidentiality, and professionalism at all times.
• Confident coordinating multiple priorities within a fast-paced private household environment.

ID: ZC200927