Operations & Executive Assistant – Luxury Fashion & Concierge

Location: Dubai, UAE
Salary: AED 10,000 per month for candidates with relevant luxury goods experience

Our client is a Dubai-based luxury fashion sourcing and concierge business, specialising in sourcing high-end and hard-to-find luxury goods for its clients. They are looking for a highly organised, detail-oriented and proactive Operations & Executive Assistant to support the Founder while assisting with the day-to-day operations of the business.

This is a fast-paced, hands-on role and the successful candidate will need to become productive quickly. Previous experience working with luxury goods, luxury fashion, luxury retail, personal shopping, sourcing or a similar high-end client environment is strongly preferred.

Key Responsibilities

• Coordinate client and supplier orders from confirmation through to final delivery.
• Manage courier bookings, shipment tracking, logistics and follow-ups.
• Oversee packaging checks, dispatch preparation and supporting documentation.
• Maintain invoices, order records, internal trackers and operational documentation.
• Liaise with luxury boutiques, suppliers, couriers and external partners.
• Provide day-to-day Executive Assistant and administrative support to the Founder.
• Proactively follow up on outstanding tasks and ensure deadlines are met.
• Assist with client enquiries and provide a high level of customer service.
• Support wider operational requirements and ad hoc projects as required.

Candidate Requirements

• Previous experience within luxury fashion, luxury retail, luxury goods, personal shopping, sourcing, concierge or a closely related environment is highly desirable.
• Strong knowledge of luxury brands and products, particularly brands such as Hermès, Chanel and Dior, would be advantageous.
• Previous experience across operations, logistics, executive support, client servicing or coordination.
• Highly organised with exceptional attention to detail and follow-through.
• Proactive and resourceful, with the confidence to take ownership without requiring constant supervision.
• Comfortable managing multiple priorities within a fast-moving entrepreneurial environment.
• An understanding of the discretion, attention to detail and service standards expected when working with VIP clients and high-value luxury goods.
• Strong written and spoken English.
• Confident communicating professionally via WhatsApp, email and telephone.
• Polished, reliable and able to build strong relationships with clients, suppliers and external partners.

The client is particularly interested in someone who can be plug-and-play and already understands the pace, terminology and client expectations associated with the luxury market.

Salary is up to AED 10,000 per month for a candidate bringing relevant luxury goods/fashion experience.

REF:CH206851