FOH Assistant

Central London
£30,000–£35,000
Full-time, permanent

My client within the professional services sector is looking for a personable and highly organised Front of House Assistant to join their team. Ideally, you will have previous experience in a Front of House, Reception, Hospitality or Guest Relations role within a corporate or professional services environment.

What you’ll do:

• Welcoming and assisting clients, visitors and colleagues in a friendly and professional manner.
• Managing incoming calls via Microsoft Teams and communicating messages and enquiries accurately.
• Coordinating meeting room bookings and ensuring rooms are prepared ahead of meetings.
• Arranging meeting room hospitality, including refreshments and catering.
• Setting up and troubleshooting audio-visual equipment for in-person and hybrid meetings.
• Supporting internal events, client functions and wider office hospitality.
• Maintaining the presentation of reception, meeting rooms and client-facing areas.
• Updating internal records, completing general Front of House administration and processing relevant invoices and expenses.
• Working collaboratively with colleagues to ensure effective handovers and seamless Front of House coverage.
• Providing wider office support and assisting with ad hoc requests as required.

Who you are:

• Excellent communication skills and a confident, professional telephone manner.
• Impeccable personal presentation and a natural ability to build rapport.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive, hands-on approach, with the confidence to use your own initiative.
• A genuine appreciation for high standards of hospitality and customer service.
• The ability to remain calm, composed and approachable in a busy environment.
• A flexible, team-focused attitude and willingness to support colleagues.
• Strong IT skills, particularly Microsoft Outlook and Teams, with experience using meeting room booking systems advantageous.
• Excellent attention to detail and the ability to handle confidential information with discretion.

REF: MB227456