Tiger Private is looking for a highly experienced  Head of Private Residence Operations & Housekeeping. This pivotal role calls for a polished professional with a chief steward/ess background from a superyacht or a similar high-end private household. You will be the linchpin of the home's operational excellence, combining hands-on housekeeping with sophisticated front-of-house and household management duties. This is a unique opportunity for someone who thrives in a dynamic environment, leading a dedicated team while personally ensuring the utmost standards of presentation, service, and discretion.

Key Responsibilities:

● Hands-On Housekeeping & Impeccable Standards: Lead by example in maintaining

the highest standards of cleanliness, organisation, and presentation across the entire

residence. This is a hands-on role where you will actively participate in daily

housekeeping duties alongside your team.

● Team Leadership & Management: Directly manage and mentor a team of 3+

housekeepers, overseeing their schedules, training, and performance to ensure

seamless operations and consistent adherence to household standards. Potentially

assist with oversight of other household staff (e.g., drivers, chef, security) in coordination

with the family office.

● Refined Hosting & Guest Relations: Act as a welcoming and gracious host for family

and guests. Provide impeccable yacht-style service for all entertaining, from intimate

family dinners to larger events (up to 30 guests, held quarterly). This includes elegant

table settings, sophisticated food and beverage service (including silver service), and

ensuring a seamless guest experience.

● Personal Assistance & Support: Work closely with the family's Senior Private PA on

personal errands, managing select correspondence, and assisting with

household-related event coordination and planning.

● Wardrobe & Valet Management: Expertly manage and maintain family wardrobes,

including organisation, packing/unpacking for travel, liaising with dry cleaners and tailors,

and ensuring garments are impeccably cared for.

● Household Operations & Maintenance Oversight: Proactively manage all household

inventories, supplies, and stock levels. Coordinate and oversee external contractors,

vendors, and service providers for maintenance and repairs, ensuring efficient and timely

completion of tasks.

● Financial & Administrative Acumen: Manage household budgets, petty cash, and

administrative tasks with meticulous attention to detail.

● Discretion & Confidentiality: Uphold the utmost level of discretion, professionalism,

and confidentiality at all times.

The Ideal Candidate:

● Proven experience as a Chief Steward/ess on a superyacht or in a similar Head

Housekeeper/Household Manager role within a large, high-end private residence.

● Exceptional front-of-house presence: Polished, articulate, and presentable with a

naturally welcoming demeanour.

● Extensive hands-on housekeeping expertise and a genuine willingness to be actively

involved in daily tasks.

● Sophisticated service skills: Demonstrable experience in high-level entertaining,

including formal dining, silver service, and exquisite table decoration.

● Strong leadership abilities with experience managing and motivating a household

team.

● Highly organised and proactive, with excellent problem-solving skills and the ability to

anticipate needs.

● Tech-savvy and able to quickly adapt to smart home systems and other household

technologies.

● Flexible and adaptable to the fluid demands of a private family residence, including

working 5-6 days a week with flexible hours.

● Excellent communication skills with fluent, impeccable spoken and written English.

● A discreet, trustworthy, and calm temperament.

● Comfortable working with young children.

● Pet-friendly

Job Title: Head of Private Residence Operations & Housekeeping, Kensington
Salary: £50,000- £70,000 (DOE)
Job Type: Full-time, Live-in (staff accommodation)
Start Date: October 2025 (earlier start possible for the right candidate)

Early applications are encouraged, as interviews will be held on a rolling basis. Please submit your CV and References. The successful candidate may have the opportunity to start prior to October.

ASR97933