Key Responsibilities:

1. The Restaurant — Primary Focus

Lead the marketing, sales and business development of the Restaurant (and any sister restaurants) with the objective of increasing:

• Footfall, reservations and covers.
• Restaurant revenue.
• Repeat visitation and customer retention.
• Corporate, private and group dining.
• Performance during quieter days and dayparts.
• Partnerships and collaborations that introduce the Restaurant to relevant new audiences.

2. Retail Shop

Develop the Retail Shop as an active revenue stream, working alongside relevant internal teams and the Events Coordinator. Responsibilities include:

• Increase shop sales and footfall.
• Promote products across the Restaurant and wider business audiences.
• Develop corporate gifting and client relationships.
• Identify external retailers, stockists and distribution opportunities aligned with brand standards.
• Brief internal design teams to work on customised products, commissions and client-specific projects.

3. Business Centre

Increase awareness, utilisation, bookings and recurring revenue for the Business Centre. Responsibilities include:

• Attract individuals, entrepreneurs, companies and organisations requiring workspaces and meeting facilities.
• Generate new and recurring clients.
• Increase utilisation of available facilities.
• Develop relevant corporate relationships and packages.
• Identify crossover opportunities for catering, hospitality, events, retail and gifting.

4. Events & Activations

Generate and sell events across appropriate spaces, including the restaurant, business centre and other event spaces. Opportunities may include corporate and private events, launches, meetings, receptions, networking, cultural programmes, workshops, private dining and hospitality-led experiences.

Weekend Workshops & Activations

Work with the workshop and programming teams to develop a calendar of commercially viable weekend activities for children, families and adults. The Marketing & Sales Manager is responsible for:

• Audience development and promotion.
• Commercial packaging and pricing strategy.
• Cross-promotion through all relevant channels.
• Linking activities, where appropriate, to breakfast, lunch or refreshments.
• Driving additional restaurant and retail spend.
• Identifying successful programmes that can become recurring weekend activations.

Team & Creative Management

The Manager will be based within the Restaurant and will lead and coordinate the social media team, a dedicated designer, in-house or outsourced photographers and videographers, and PR, marketing and specialist creative suppliers where appointed — responsible for briefs, priorities, calendars, deadlines, brand consistency and ensuring all creative output supports clear marketing and commercial objectives.

Requirements:

• Fluent in Arabic and English, written and spoken.
• Proven experience in a marketing and sales management role, ideally within hospitality, F&B, retail or a multi-brand commercial environment.
• Strong track record of driving footfall, revenue and audience growth across multiple commercial channels.
• Experience developing and managing an annual marketing, sales and activation calendar.
• Confident building and mSanaging a corporate and private sales pipeline, from proposal through to conversion.
• Experience managing events, activations or venue-based commercial programming.
• Comfortable leading and briefing a creative team, including social media, design, photography and videography.
• Experience working with PR agencies and securing editorial coverage across relevant media.
• Strong relationship-building skills, with experience developing corporate, government, tourism or hospitality partnerships.
• Highly commercial mindset, comfortable being measured on revenue and conversion rather than activity alone.
• Excellent organisational skills, with the ability to manage multiple commercial areas and priorities simultaneously.
• Strong written and verbal communication skills, with high attention to brand consistency and presentation.