Office Assistant & Front of House | £32,000 - £37,000 | Perm | 5 days office based

A growing, boutique insurance firm based in the City of London is seeking a polished and proactive Receptionist / Office Assistant to join their newly established office space. This is a brand new role offering real scope to shape and develop the position, ideal for someone who enjoys being the face of a business while also supporting behind the scenes operations.

This is a varied and hands on role where you will act as the first point of contact for both internal and external stakeholders, ensuring the office runs smoothly and maintains a professional, welcoming environment at all times.

The Role

Reception & Client Experience

You will welcome visitors in a professional and courteous manner, manage incoming enquiries and ensure they are directed or actioned appropriately. You will keep the reception area and meeting rooms presentable, coordinate meeting room bookings and prepare rooms with refreshments and AV equipment as required. You will also manage incoming and outgoing post, couriers and document deliveries.

Administrative & Team Support

You will assist with document preparation, scanning and filing, and help prepare materials for internal and external meetings when needed. The role includes supporting onboarding processes such as setting up workstations and preparing induction packs, along with providing ad hoc support to the Executive Assistant.

Office & Facilities Management

You will monitor and replenish office supplies, stationery and kitchen stock, liaise with building management, IT support and external suppliers, and assist in coordinating maintenance and cleaning. You will also support health and safety processes including visitor logs and evacuation procedures.

Candidate requirements:

You will have previous experience in a similar role and be confident communicating with stakeholders at all levels. Strong organisational skills and attention to detail are essential, along with solid knowledge of Microsoft Office including Outlook, Word, Excel, Teams and PowerPoint. You will be comfortable handling confidential information with discretion.

Experience within insurance, financial services or another professional services environment would be advantageous.

Personal Qualities:

You are proactive, reliable and able to use your initiative. You are organised and adaptable, confident managing multiple priorities and able to remain calm under pressure. A positive, solutions focused attitude is key.

Working Hours & Benefits

5 days office based 

Core hours: 8:30am to 5:30pm, with some flexibility required during busy periods or events.

Benefits include:

25 days holiday plus bank holidays
Private medical and dental insurance
Life insurance
10% employer pension contribution
Cycle to Work scheme
Plus additional perks

REF: JGA/162824