Senior Operations Assistant
Salary: £35,000
Location: Central London
Type: Permanent, 5 days in office

Our client, a boutique professional services firm with a global reach and a top-tier client portfolio, is seeking a Senior Operations Assistant to report directly to the Chief of Staff. This role is ideal for someone highly organised, proactive, and solution-focused, who thrives on keeping things running smoothly and enjoys contributing to a dynamic professional environment – this role really is a jack of all trades position and offers exciting variety.

What You’ll Be Doing

This is a hands-on operations role with plenty of variety and the opportunity to develop your skills in a fast-moving sector. Key responsibilities include:

• Managing the firm’s five meeting rooms and acting as a first point of contact for visitors.
• Coordinating travel, itineraries, and documentation, including visa arrangements.
• Managing diaries for senior management.
• Formatting documents and maintaining professional standards across internal and client-facing materials.
• Supporting office operations, including health and safety compliance.
• Tracking MDs’ client activity via CRM systems.
• Handling expenses and timesheets for senior management.
• Updating CRM with marketing, business development, and client activity.
• Assisting the Chief of Staff with onboarding, IT coordination, and project administration.
• Supporting the preparation of internal and external events.
• Providing ad hoc support across business areas as needed.

Who You Are

You’re organised, adaptable, and thrive in a collaborative, fast-paced environment. You take ownership of tasks and are motivated by contributing to the smooth running of a high-performing team.

• Experience in a boutique professional services or operations-focused role (e.g., Office Manager, Team Assistant with operational responsibilities, or Receptionist with added duties).
• Strong time management skills with the ability to prioritise effectively.
• Comfortable working in a busy, fast-moving environment.
• Excellent verbal and written communication skills, confident liaising with senior management.
• Enjoys working as part of a small, dedicated team.
• Proficient in Microsoft Office and CRM systems (Salesforce experience preferred).

REF: JGA/KHB/27802