Senior Operations Manager – FTC
Central London

Hybrid
9–12 Month Contract

ASAP start

£40,000 - £50,000

A fantastic opportunity for a highly experienced Operations Manager with strong systems expertise to join a fast-paced, creative, and event-led business on a maternity cover contract.

This is a pivotal role sitting at the centre of the organisation, responsible for overseeing systems, workflows, data, contracts, and cross-functional operations. You will act as a key operational lead, ensuring the smooth running of the business while driving process improvement and efficiency across teams.

What you’ll do:

• Own and manage core business systems, including Monday.com and wider operational tools
• Oversee end-to-end workflows, ensuring processes are followed, improved, and optimised
• Act as a key escalation point for operational and systems-related issues
• Support finance processes including payment runs and reporting inputs (systems-side)
• Manage contract administration, renewals, and supplier/client documentation
• Ensure data accuracy across systems and produce operational reporting insights
• Work cross-functionally to improve communication, efficiency, and workflow alignment
• Support onboarding and training for new team members on systems and processes

Who you are:

• Proven experience in a Senior Operations, Business Operations, or Systems-focused role 
• Experience within a start-up or a similar environment 
• Experience working with workflow tools such as Monday.com, CRM systems, or similar platforms
• Highly organised with excellent attention to detail and process discipline
• Confident operating across multiple teams and senior stakeholders
• Strong problem-solving skills with a proactive, solutions-led approach
• Experience across contracts, finance processes, HR, or cross-functional operations highly desirable
• Comfortable working in a fast-paced, creative, or high-growth environment

REF: AA178532